Home / Terms of Service
Terms of Service
Terms of Service
These Terms of Service govern your use of the HEYSHAPE website and your purchases from our online shop. By accessing this website, creating an account, placing an order, or using any part of the store, you agree to these Terms.
Related policies form part of these Terms where applicable, including our Privacy Policy, Shipping information, Refund and Returns Policy, and FAQs.
Section 1 — Online store terms
You may use this website only for lawful purposes and in accordance with these Terms. You must not use our products, services, Shop, Cart, Checkout, or My Account in a way that violates applicable law or interferes with other users.
Section 2 — General conditions
We reserve the right to refuse service, limit quantities, suspend access, or cancel transactions where reasonably necessary for security, fraud prevention, policy enforcement, legal compliance, or store operations. Prices, product availability, and store features may change without notice.
Section 3 — Accuracy, completeness and timeliness of information
We aim to keep product, pricing, availability, and policy information accurate, but occasional errors or outdated information may occur. Current information on product pages and at Checkout controls the transaction where there is a conflict.
Section 4 — Products and services
Products may be available exclusively online and may have limited quantities. We make reasonable efforts to display colors, sizing, materials, and product details accurately. Review the information on each product page, including collections such as Bodysuits, Dresses, and Activewear, before ordering.
Returns and exchanges are subject to our Refund and Returns Policy.
Section 5 — Accuracy of billing and account information
You agree to provide current and accurate billing, shipping, contact, and account information for purchases. You are responsible for maintaining the accuracy and security of information associated with My Account. We may cancel or limit orders that appear fraudulent, unauthorized, duplicated, or placed in violation of these Terms.
Section 6 — Optional tools
We may provide access to third-party tools or integrations that we do not directly control. Your use of those tools is subject to the applicable provider’s terms and policies. This may include payment, analytics, shipping, marketing, fraud-prevention, or other services connected to the store.
Section 7 — Third-party links
Our website may include links to third-party websites or services. We are not responsible for the content, privacy practices, or availability of third-party sites. Review their terms and policies before providing information or completing transactions outside our website.
If you send us reviews, suggestions, ideas, photos, comments, or other submissions, you represent that you have the right to share them and that they do not violate applicable law or third-party rights. We may use customer feedback to improve our store, products, support, and content, subject to applicable law and our Privacy Policy.
Section 9 — Personal information
Your submission of personal information through the store is governed by our Privacy Policy. Account, order, payment, shipping, and contact information may be used as described there to operate the store and fulfill your purchases.
Section 10 — Errors, inaccuracies and omissions
Occasionally, information on the website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, shipping, or other store information. We may correct errors and update or cancel affected orders when appropriate.
Section 11 — Prohibited uses
You may not use the website or its content for unlawful activity, fraud, abuse, harassment, infringement, malicious code, unauthorized data collection, interference with site security, or any activity that could damage the store or other users. We may suspend or terminate access where these restrictions are violated.
Section 12 — Disclaimer of warranties; limitation of liability
To the extent permitted by applicable law, the website and services are provided on an “as available” basis. We do not guarantee uninterrupted access or that every error will be corrected immediately. Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded.
Section 13 — Indemnification
To the extent permitted by law, you agree to be responsible for losses or claims arising from your misuse of the website, violation of these Terms, or infringement of another person’s rights.
Section 14 — Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.
Section 15 — Termination
These Terms remain effective until ended by you or us. You may stop using the website at any time. We may suspend or terminate access where reasonably necessary for misuse, security concerns, fraud, legal compliance, or material breach of these Terms.
Section 16 — Entire agreement
These Terms, together with policies and notices referenced on this website, form the agreement governing your use of the store and purchases from us. If a store policy applies specifically to a transaction, that policy should be read together with these Terms.
Section 17 — Governing law
These Terms are governed by the laws that apply to the relevant transaction and the business operating this store, subject to any mandatory consumer protections that apply in your location. Nothing in these Terms is intended to remove rights that cannot legally be waived.
Section 18 — Changes to Terms of Service
We may update these Terms from time to time to reflect changes to the store, services, legal requirements, or business practices. The current version will be published on this page. Continued use of the website after an update means the revised Terms apply from their effective date.
Section 19 — Contact information
Questions about these Terms can be submitted through our Contact Us page. For related information, review our Privacy Policy, Shipping page, Refund and Returns Policy, and FAQs.
Last updated: September 30, 2026.
Section 8 — User comments, feedback and submissions